AutoModerator • 4 yr. Virgin Media takes online safety seriously. Close the preferences window and navigate to Develop > Experimental features. To be frank, this is not on Virgin Media to solve this for you. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. If you go online, It will still show as being off but you need to turn the parental controls on and then off again and then delete them again, I hope this helps. VODAFONE - TURN OFF CONTENT CONTROL (MAYBE TRY WITH SAFE ON FIRST Link Here. I have even tried blocking specific sites and childsafe is still not blocking it. The best way to reset the SH is via the menu item on the web interface (if accessible!). The first is categories. Keep bank details secure. Turn Off Parental Controls. . To turn off your guest WiFi network, visit your network settings by entering 192. Go to My Apps. 8 and 8. For some customers the Web Safe adjustments are not functioning. Or you can select the Catch Up & On Demand option from the Home menu and take your pick. I do not want to block all game sites, just selected ones. Reply. Web Safe will help you block access to web sites known to be infected or to distribute Malware. Hi, First time trying to turn on websafe (didn't realise it was an option!) When I try to toggle buttons for virus safe and child safe on, they just automatically switch off again and I get the message, "Sorry the changes. It’s important you choose a passcode that’s different to the one you use to unlock your device. not the VM Hub. We went with ExpressVPN as it offers fast speeds and strong encryption, plus it has proven to work quite well with Virgin Media. I have the same problem as well, I have just checked my online security controls and it's all turned off. Web Safe is on by default and its Child Safe component is blocking access to Surfshark . More about Web Safe. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. Entertain me; Broadband Deals. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Go to Account settings, then Account details b. 0 Kudos. on 31-10-2022 09:25. Every attempt bounces me back to the 'My Account' page. Our aim is to respond to these needs by removing barriers they may face or avoiding creating such barriers in the first place. 0 Kudos. The VM forum team might be able to help. Use Google translate but you won’t be able to search. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Change the current protocol. Virgin Media Hub. 3. 1. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin. 5. We give all our customers a complete, market leading security package called Virgin Media. Virgin Media released their network level parental control option, Web Safe, in early 2014 and the Child Safe settings have been turned on by default for new customers since May 2018. 5GHz is a less congested frequency, so you get faster. 1. Virgin Media takes online safety seriously. - 5429856. This lets you manually addHi Carley, It won't even log me into my account, as soon as I click log in the Web browser just keeps loading. 1. 2 Log in to your Virgin Media account using your email address and password. SKY - TURN OFF SKYSHIELD Link Here Click on the button saying Using Sky Broaband Shield and follow the steps to disable it. It only appears when using Microsoft Edge as the browser. Can someone advise from Virgin how to sort this out? - 5084023. On Bing: Select Menu > SafeSearch. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. The VM forum team might be able to help. Step 2. I'm connecting the Mac via ethernet to the hub,. Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Tried every browser, device, incognito mode etc. Go to your TV Guide. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 Makes sure your dns settings on your computer are manually set - 8. Account - Cable. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. For a guide on how to do this, please see Configure Advanced Settings on your Virgin Media Hub. Hey @DavidCalla,. 100 and 194. Post Reply Related Content. on 05-01-2023 17:27. I can't do this. . 4. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. Click on Plans and device. Thanks for getting back to me Does the screen remain blank? Do you see any timeout, or unresponsive errors appear on the screen at all? Does the same thing happen when you use another browser or device? Virgin Media Web Safe. try going to if Web Safe is on this site should be blocked. How to turn off parental control on Virgin Media TV. Uninstall on Mac Uninstall on iOS Uninstall on Android Virgin Media's award-winning. Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Here you’ll find all the help you need for Virgin Media related problems and issues. Not sure why you cannot turn it off. Go to My Apps. Hi @Ker2ker. Please look out for it in the top-right, purple envelope. From shared hosting to bare metal servers, and everything in between. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. These tools can be installed across all devices, including mobile phones, computers and consoles. 8. It offers parents the ability to control what their children can do online, as well as parental controls that can help ensure that their children are safe and secure when using the internet. Any SafeSearch settings that might already be in place will be overridden, and to turn off SafeSearch you'll need to turn off Parental Controls or customise the time Parental Controls comes on. To prevent this from happening, avoid connecting to networks that you don’t know and trust and disable your device’s auto-connect to networks. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. 8. Click the big on/off icon to connect. I’ve tried re-booting the hub etc but no joy. The Gamer Lounge. We would like to show you a description here but the site won’t allow us. Virgin Mobile. Hello, I am having this problem too. Virgin Phone Switchover. Post reviews of your current and past hosts, post questions to the community regarding your needs, or simply offer help to your fellow redditors. , fortnite. I cannot turn off web safe in Networking and WiFi 2 weeks ago; All Adult sites are being blocked in Networking and WiFi 3 weeks ago; Please Advise how to Turn Child Safe Off in Networking and WiFi 4 weeks agoStay safe online. VodafoneHi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. It scans every app you download, flags potentially harmful websites and blocks malicious content from your SAFE browser. It’s a fantastic way to stay protected after your epic spring clean. I have tried switching them on and then off multiple times. Then try this link to see if that allows the page to load. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. Every attempt bounces me back to the 'My Account' page. Hi , Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings! You can read more about Parental Controls on our website. To turn on Web Safe, simply sign in to your My Virgin Media account and select My Apps. Includes settings for BT, Sky, EE, TalkTalk, Virgin Media, PlusNet and Vodafone. Includes settings for BT, Sky, EE, TalkTalk, Virgin Media, PlusNet and Vodafone. Adjust the settings. 2. 1 ACCEPTED SOLUTION. Similarly, while it's a better decision to keep your SSID hidden, it's not a fool-proof security measure. Depending when you joined us you may have Virus Safe or both Virus Safe and Child Safe turned on by default. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. This is what I tried to enter. Select Help & Settings. Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Help with Volt. Sadly, internet customers across the UK are prohibited from accessing a. It’s easy to turn on. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't. Stay. com. Im unable to access apps from google play store for my mobile samsung ace ,it shows "you have nt accesed the google play store app or the white; How can i get the google play store or android market on a kurio 7s? Turn off parental control virgin media Joining in. This ensures that the connection to our network is refreshed, which might just do the trick. Click on Settings. 1 or 192. New to the forum. Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. How do I turn Virgin Media restrictions off? Before you jump to using a VPN, it’s worth checking what block features are turned on and whether you can access your chosen site with them turned off. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. This is only on my mobile account. . The Auto forward window opens. Thanks for posting and welcome to the community. I know the Hub 5 has a modem mode. 100 & 194. Vodafone Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Make a fresh start. I added it to the 'allowed websites' list, and it's working fine. Networking and WiFi. Parental controls are a set of tools designed to protect and keep children safe online. Select your channel and press or to scroll back through the history of shows. Community elder. Our cookies are here to help. Ip address being blocked so i cant acces some web sits. Hi thank you fir the reply. Tap App Limits. VIRGIN - TURN OFF WEBSAFE Link Here. If your Virgin Mobile is connected to your home broadband, you can browse protected. Reply. 0 or above, Google Chrome web browser, Opera web browser, or Safari web browser). 0 Parental Controls. Parental Controls and select the setting to “off” to disable parental controls. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneParental controls block websites and applications that you think are unsuitable for your child. 3. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. Forgot your email address ? If you’re not using. The easiest way to access websites blocked by your ISP is by connecting to a VPN. How to turn on Child Safe. Click: My Apps. Child Safe Turned off but blocking sites. You don’t need to be a web wizard to know how to take care of your kids online. Networking and WiFi. More about Virgin Internet Security. I cannot access my F-Secure account as it requires a Virgin Media Safe. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. You can also search your TV Guide for a specific channel using the. Any attempt bounces me back to my account page. We would like to show you a description here but the site won’t allow us. 4. To disable or enable each level of protection, click Turn On or Turn Off, and then Apply. Disable pop-up windows from being opened in your web browser. AutoModerator • 4 yr. 1 Kudo. Unless virgin is specifically blocking the IPs of your. I just got a URL from the IT team for the VPN. Requires activation. After that, click onManage services. That is very good since the country is not a member of any signal intelligence alliances. That can be turned off, or just don't use Virgin Media DNS. This is all I see, on both my laptop and my phoneIf confident the Child Safe warning is a false positive and the site itself is safe then it can be temporarily disabled by signing in here Login to My Virgin Media | Virgin Media and selecting Account settings > Online security > Child Safe. 168. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. As per the subject. UPnP requires zero configuration — you can add a new device to your network and have it automatically connect with your other devices. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. . 100). While Virus Safe protects your devices from malware and. We would like to show you a description here but the site won’t allow us. Virgin Media. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. Learn more. An adult using a social networking site, chat room or online forum can pretend to be anyone – like a 13-year-old girl looking to make new friends. via the Virgin Media online account - disable Child Safe. com being blocked by Virus Safe instead of the expected Child Safe : Consider running a full virus scan on the device and an additional scan with the free version of Malwarebytes or similar software; also review which add-ons / extensions. Options. 0. 1. Web Safe: Web Safe will not automatically be set to on. All devices at home using BT broadband or any of the five million BT Wi-Fi hotspots will automatically benefit from SafeSearch. I'd prefer it if everything was properly disabled on VMs side like it sho. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. On the remote press the Menu button. Follow. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. Learn more. Also check the dns settings of your vpn while you're there. And say hello to fast, easy bills online. With the advancement of technology, it is crucial to understand the methods to navigate through parental control settings. e. Can you try refreshing your network and clearing your cache and cookies. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. 1. To access Web Safe, just register or sign in to your My Virgin Media account. The question was whether to disable the modem's firewall and rely on the router's only. In response to lotharmat. The Virgin Media Super Hub lets you connect more than 20 different devices so you can play games, download files and stream music simultaneously – and all at rapid speeds. Now select the Lock programmes by Age Rating option. If the person's VM landline is provided via the connection on the back of the VM hub, this is referred to as a connection in 'Purple Zone'. ago. . Emergency Mode allows you to extend the standby time of your device, make emergency calls and a call to a specified contact. Manage Your Account. Step 1. My Virgin Media App. Virgin Media accepts no responsibility for personal online activity. 1. Apologies for the websafe issue, this is a known issue so I'll PM you now to get some details and raise to our IT team. 8. I understand that if we turn off the entire router off, it messes with the configuration, so ideally - keep the router on and turn the wifi off. . UPnP is a way to make port. Then try this link to see if that allows the page to load. Cannot turn off web safe I want to be able to access a website and therefore need websafe to be turned off but the option does not allow - 5369625 Browse Virgin Media Virgin Media CommunityHi, can you help me, I have the same issue where I want to turn off web safe but am unable to access the manage settings page for the web - 5104291. Samsung Emergency Mode. via the Virgin Media online account - disable Child Safe. Stay safe online. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. my number's been ported now and although I wasn't able to log into the virgin mobile app to disable it I was able to log in via my phone's web browser. Any attempt bounces me back to my account page. It may take up to 24 hours for the change to be. 1. My Virgin Media App. Plug your device into a power source and connect to the internet with WiFi to avoid eating into your data allowance. Uncheck the ‘Enable Web Safe’ box. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Options. Virgin Media offers a free backup service to broadband customers. Parental controls block websites and applications that you think are unsuitable for your child. # Howto & Style# blocked website# child safe off# parental control# virgin media child safe bypass# virgin media child safe lock off# virgin media child safe off# virgin media child safe turn off# virgin media help# virgin media how to turn off web safe# virgin media parental control# virgin media web safe bypass# virgin media web safe bypass. Select the SPAM setting you’d like to use: Reject All Spam messages. Go to Settings -> Protocol and change the default protocol to OpenVPN(TCP) and try to connect. Account - Cable. There are several parental control apps for your Android device available in the Google Play store. Then click on Parental Controls and turn it off. How to Disable UPnP. Latest Phishing News 21/08/2023 in Security matters 4 weeks ago; Top. Any connected devices must feature a network port. Posted: Fri Aug 22, 2014 11:22 am. Thanks for reaching out to us. Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Learn more. It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. It is only on my main sim account when on 4/5G. 8. 168. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. SpeedWeb Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Click My Profile at the top of the page. That said, the more you know about the web, the better understanding you. Please enter your email. Home Phone. Go to your TV Guide. sorry to hear you have been unable to turn off Websafe, so I can help I have sent you an invitation into a private chat, once received click on the envelope to accept. Options. You'll see this in the vertical menu on the left side of the page under Advanced . Web Safe lets parents apply age-appropriate filters to specific websites. Enter the email address to which you want to forward the messages. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. My Virgin Media App. on 15-04-2023 15:47. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. Click the Settings icon on the right side of the menu bar. Virgin Media networks . two i seem to have fixed but the other the Polish institure and sikorsky museum, i still cant access. Virgin Media O2 will never call customers, message them via social media, or send a text message to ask for bank details. ago Web Safe is not. Tap the toggle switch to turn off downtime restrictions. roy247. What to do if Virgin Media Web Safe isn't working. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Give it until 6pm and see if it allows you to save the choice made. Can somebody please advise how to turn the Child Safe Lock off?. Hello, I am having this problem too. Virgin Media; My Virgin Media;. You can see more information about managing these settings here 👉 Parental Controls and Web Safety for Children | Virgin. Virgin Media’s content filter system comes with two main levels of protection – Virus Safe and Child Safe. Use the authenticator app to scan the QR code displayed on your browser screen. In the section Web Safe set :-. Find and uncheck Turn on SafeSearch. 1/help for specific device where Web Safe is not working. google (disable when using mobile data) 0 Kudos Reply. Get NordVPN - the #1 VPN for Virgin Media. com, minecraft. A couple of days later, did the same for 5 and it stopped transmitting and appeared disabled in the GUI. Any website unsuitable for children is blocked by default. Remember that parental control settings are only one part of online safety. In order to keep a copy of the E-Mail, enable Keep a copy. Someone with the right tools and enough time can sniff the traffic coming from your network, find the. Virgin Media Web Safe allows you to restrict certain types of websites on all devices. 8. Here are our top tips to help you on your way. 3. Find out how to set up Web. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. New to the forum. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Changing network settings to use any Public DNS should re-gain full access for the. A new secure password will be generated for you. Options. 168. 2. 8. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Click on Auto forward. QuickStart, set up and connections. My Virgin Media App. Choose which device you would like to set it up on. Issue has been flagged to the forum team; be aware it can take them a few hours / days to respond. The forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. This includes restricting children from accessing inappropriate or adult content. i have tried to enable childsafe and disable it again and it makes no difference. QuickStart, set up and connections. Browse Virgin Media Virgin Media Community. 1. Virgin Media: Web Safe. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Not able to access websafe_setting page (able to go to update_profile page). Tap the toggle switch to disable app limits and then tap the back arrow in the upper-left corner. 0. on 09-07-2023 22:56. To stop automatically connecting to our WiFi hotspots, you’ll need to delete the Virgin Media WiFi profile on your device. 168. 8. This is a place to discuss everything related to web and cloud hosting. It can be customised it and change the settings of Web Safe to suit the needs of their family and is a free, built-in feature of every Virgin Media connection. If you're still having issues changing your settings, please let us know. 0 (both outside interfaces addresses are assigned via the Hub DHCP service) so the VPN termination addresses are single NATd by the Hub. If VM block your own server, then maybe it's on a blocklist of known spam IPs, meaning your own VM IP is listed as bad. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsClick Disable. That said, the more you know about the web, the better understanding you. In order to bypass this annoying restriction, you have to launch NordVPN and connect to a non-UK server. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Yeah another Child Safe post, never turn it on before but now it's on blocking off some of our devices from going to certain sites as it's deemed child safe have logged into the Virgin media and it's showed grayed off but it's still active and blocki. Billing and payments. Can somebody please advise how to turn the Child Safe Lock off?. 4, it stopped transmitting and appeared disabled in the GUI. If you’d like to change the. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsThe next day, both transmitting and both showed as enabled in the GUI. Log in to My Virgin Media. ) Below are workarounds for when Child Safe & Virus does not or cannot be turned off. select Account settings > Online security and disable Virus Safe and/or Child Safe. As a result images etc aren’t downloaded automatically. There have been a few complaints about this recently. UPnP definition. Click on Web Safe. Click Extensions. Click: Settings. Today, both not transmitting ( to double check, I. Networking and WiFi. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be.